While we try to make our collections as accessible as possible, the 图书馆 is a complex organisation. Learning how to find, use and manage information is an important part of University study. The following lists some of the ways you can get help from 图书馆 staff.
Ways to contact our expert librarians in an online and "real life" environment:
Frequently Asked Questions
A list of common queries about the 图书馆 borrowing services.
- What can I borrow from the 图书馆?
- How long can I borrow an item for?
- Can postgraduates and staff borrow items for longer?
- How many items can I borrow?
- How do I borrow from the 图书馆?
- Can I still borrow items without my ID Card?
- Where can I return items after hours?
- Where are the new books and journals?
- Where are the self-issue machines?
- Can I use the 图书馆 on 十大体育外围平台排名 and 陶兰加 campus?
The basic "when, where and why" of 图书馆 fines, fees and payments.
请求, Renewals and Recalls
What do these terms means and you can make the most of these services.
- What does it mean when the item I have borrowed is "recalled"?
- I still need the item that has been "recalled", why should I return it?
- How do I request an item?
- How do I collect/receive my requested items?
- 为什么 is the item only issued for 7 days?
- How do I renew an item?
- I should be able to renew my item online, but I can't. 为什么?
High Demand Collection
Frequently asked questions about accessing this special collection
- What is the High Demand Collection?
- How do I access the High Demand Collection?
- How do I issue an item from the high demand collection?
- How do I find out what's in the High Demand Collection for my paper?
- How do I borrow from the High Demand Collection?
- How long can I borrow High Demand Collection items for?
- How many High Demand Collection items can I borrow at a time?
- Can I book a High Demand Collection item in advance?
- How much can I photocopy from a book in the High Demand Collection?
- How do I add an item to the High Demand Collection for my class to access? (员工)
Urgent requests, notifications, placing and tracking interlibrary loan requests, etc.
- How do I request an 馆际互借?
- What items can I request?
- Where can I view my 馆际互借 requests?
- Who can use 馆际互借 services?
- How do I place an urgent 馆际互借 request?
- How long will it take?
- Where do my notifications go?
- Are there any copyright restrictions on items?
- Where can I pick up my 馆际互借?
- Can I renew my 馆际互借?
- I have a query about my interlibrary loan, who do I contact?
A very generalised list of common referencing queries
- What is the purpose of referencing?
- Which sources do I need to provide references for?
- Which referencing style should I use?
- Do I need to use the same style throughout?
- How do I use my preferred referencing style?
- Are there example sheets for the referencing styles?
- I'm having trouble with APA Referencing, can I get further help?
- 什么是参照 management software, and how do I use it?
- Are there websites that can help format my references?
- Can I get further help with referencing my assignment?
Using 研究共用–for staff and students.
- How do I deposit my University of 十大体育外围平台排名 Thesis to 研究共用?
- Where can I find University of 十大体育外围平台排名 Theses?
- How do I find material on 研究共用?
- Who can use 研究共用?
- How do I deposit my material to 研究共用 (Staff)?
- Which version of my work should I deposit to 研究共用 (Staff)?
- What material can be included in 研究共用 (Staff)?